RBT Instruction Policies

Cancellation by Individuals on Public Courses:

• If the participant provides a minimum of 5 business days advance notice of the need to cancel, they shall receive a full refund, or be afforded the opportunity to be registered on the next available course.
• With Less than 5 business days advance notice individuals will be automatically registered on the next available course. No refund will be issued.
• Less than 24 hours notice/no shows will NOT be afforded any type of refund or rescheduling

Companies and Organizations:

• Customers are required to provide a roster of participants a minimum of seven days in advance of the course. The customer is obligated to pay the price of course and sundry materials if a registered participant is absent from the course ($35).
• The customer will be invoiced for sundry expenses (i.e. parking for the instructor, excessive postage, etc.).
• Training can be provided at your location; however, mileage may be charged if you are in excess of 40 km outside of our teaching areas (Moncton and Fredericton).
• Cancellation of course requires a minimum of 10 business days with no penalty. Less than 10 business day notice a fee of one (1) day of instruction will be paid.